Help Desk Support: PartnerHELP

Your company needs a technology partner that responds when and where you need it, FAST!

PartnerHELP is a phone call away, to get your staff back to work fast.

IT Support can make or break your company; because when technology problems are at hand, your business is prevented from doing what it’s supposed to be doing…serving your clients.  Tech downtime costs an incredible amount of money for every minute you or your staff are not working.

Your systems need to be functioning at all times. Do your current IT support and management options line up with that mission?

With PartnerHELP, Cole Informatics experts can be instantly on the affected machine (or machines…all at the same time) to get your staff back to servicing your business and and your clients and customers. Most of the time, there’s no need to roll a truck which means your issues are resolved even faster.

  • On-demand support available by phone, email, or online ticketing system – resolve issues immediately.
  • Technicians don’t use tech talk, for the stuff you have to know, we speak in plain terms even the most inexperienced computer user can understand.
  • Fast onsite support response time for issues that can’t be quickly diagnosed remotely – we’ll come onsite in a timely manner.

Once you’ve seen how we work and we get a chance to understand more about PartnerHELP supported businesses, we may be able to help you more by working to prevent most tech issues by introducing you to our Flat-Rate predictable monthly packages that allow you to set an IT budget and actually stick to it every month.

Ready to get back to work quicker? Wiht PartnerHELP IT and telephone support, Cole Informatics is your technology partner that helps you get out of the tech dog house faster!

Call us at 731.249.5700 or send us an email:

“It’s just something I feel very strongly about. They have the knowledge and expertise to handle anything within our organization, and of course, as our program develops, the systems develop more and more. I’d recommend Cole Informatics to anyone!”

Computer Support
Linda Dycus, Executive Director of James Developmental Center

Connect With Your IT Experts

80D South Broad St. PO Box 1373 Lexington, Tennessee 38351