Help Desk Support: PartnerHELP

Your company needs a technology partner that responds when and where you need it, FAST!

PartnerHELP is a phone call away, to get your staff back to work fast.

IT Support can make or break your company; because when technology problems are at hand, your business is prevented from doing what it’s supposed to be doing…serving your clients.  Tech downtime costs an incredible amount of money for every minute you or your staff are not working.

Your systems need to be functioning at all times. Do your current IT support and management options line up with that mission?

With PartnerHELP, Cole Informatics experts can be instantly on the affected machine (or machines…all at the same time) to get your staff back to servicing your business and and your clients and customers. Most of the time, there’s no need to roll a truck which means your issues are resolved even faster.

  • On-demand support available by phone, email, or online ticketing system – resolve issues immediately.
  • Technicians don’t use tech talk, for the stuff you have to know, we speak in plain terms even the most inexperienced computer user can understand.
  • Fast onsite support response time for issues that can’t be quickly diagnosed remotely – we’ll come onsite in a timely manner.

Once you’ve seen how we work and we get a chance to understand more about PartnerHELP supported businesses, we may be able to help you more by working to prevent most tech issues by introducing you to our Flat-Rate predictable monthly packages that allow you to set an IT budget and actually stick to it every month.

Ready to get back to work quicker? Wiht PartnerHELP IT and telephone support, Cole Informatics is your technology partner that helps you get out of the tech dog house faster!

Call us at 731.249.5700 or send us an email:

Terry was able to create whatever I’ve envisioned and even restored most of our data during a major server crash in 2009. I appreciate the work Terry and his team does. On more than one occasion, they have bent over backwards to get what needs to be done completed. Terry is better than anyone I have seen; no one has come close to his professionalism and the expertise he and his company provide. I highly recommend Terry to anyone needing help with IT at their business.”

Computer Support
Henry Lamb, CEO & Founder, Sovereignty International and Freedom21

Connect With Your IT Experts

80D South Broad St. PO Box 1373 Lexington, Tennessee 38351