Cole Informatics Knows Value
We Value Your Business’s Well-Being.

Everything we do is geared towards keeping the wheels of your business turning.  We understand that your, and your staff’s time is valuable.

We tell every Cole Informatics team member on day one – “If a client calls us, it’s because they’re not working as expected…not to chat with us.”  Time is most definitely money. When you experience downtime, you also bleed revenue and costs pile up.

The good news is that we know how to:

  • Prevent downtime, and
  • If it does occur, we dive in as a team to solve it.

We Know That IT Is All About Value.

When we first meet with a prospective client, we like to speak with the owner or a senior level manager—and, we offer the same when they contact us for help.  They have the same technology dependencies as big companies, but can’t justify the enormous overhead associated with in-house IT employees (even if they could find ones with the skills to do things right).  The best IT resource knows so much more than “feeds and speeds”…they know why you need it (or why you don’t!).

Our Clients Value Us As Well.

Our interest in our clients’ well-being is clearly evident in their retention with Cole Informatics. Some have been with us since our doors opened in 2003. They know that we bring as much value as possible to their business. Oftentimes, this value isn’t strictly technical, but about other aspects of their business that are dependent on using the right technology.

We Strive For Perfection & Trust.

While perfection isn’t realistically attainable by anyone, we strive for it in everything we do.  We are the first to kick ourselves when something falls short.

We don’t dodge the enormous responsibilities that come with opportunities to lead. We are often one of the only objective participants in a client’s situation, and we carefully weigh our understanding of their business objectives with our expert technical and relevant business advice.  This helps them get past the obstacles they face much more quickly than they could alone.

We Will Earn Your Trust.

We know that we have to earn our clients’ trust.  We do this by doing what we say we’ll do, when we say we’ll do it.  This way, they get the right resources to solve a problem the first time—saving them time and money.

We can do the same for you.

“The Cole Informatics team is simply outstanding. They’re friendly, provide excellent service, and they know the ins and outs of our IT infrastructure. We highly recommend Cole Informatics to any business. They work efficiently and are a cost-effective IT support team. They never ‘nickel and dime’ us.”

Computer Support
David Paschall, Head Administrator – Camden Animal Clinic.

When choosing an IT and business telephone services company in Lexington, TN, make sure they value your business’s well being, and bring as much value as possible to your business. —Cole Informatics will.  731.249.5700

“”The Cole Informatics team is always very prompt responding to our inquiries. We have an excellent rapport with them, their response times are excellent, and if we have an immediate need they’re on our doorstep right away. I would recommend Cole Informatics to any company. The depth of their collective IT knowledge is truly impressive.”

Computer Support
Allison Jones, Office Manager – Benefits First

Connect With Your IT Experts

80D South Broad St. PO Box 1373 Lexington, Tennessee 38351